The second-hand marketplace Shoppers Express Anger Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Modifications
Previously, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options after backlash from users.
